Field service management, digital transformation, and industry news
With FieldCo's new AI-powered reporting module, customers can now access their own data with natural language questions. Tables, charts, rankings — all with a single question.
Drawing on 24 years of industry experience: 7 critical factors for choosing FSM software — offline mode, ERP integration, pricing transparency, and scalability.
Manage sites, independent units, common area equipment and all field team workflows in a single platform. Mobile checklists, before/after photos and digital signatures for transparent reporting.
As a company with 25 years in SaaS, we see it clearly: behind long-term customer relationships, there is just as much good support infrastructure as good product. Ticket-based support, same-day responses, and free updates form the foundation of this relationship.
Attach CNC-specific data — control unit, spindle speed, axis count — to machine records using FieldCo's custom field structure. View them in service forms, update them from the mobile app in the field.
Concrete/structural, electrical, mechanical and equipment installation — each phase runs with a different subcontractor. FieldCo delivers customisable checklists, percentage progress tracking and calibration management. Say goodbye to paper and Excel.
Every appliance in restaurant and fast food chains is barcoded. Staff scan the barcode, attach a photo and report the fault directly — a work order opens instantly. Phone calls and email chains are eliminated; customers can also track their request status in the system.
FieldCo has spent 24 years developing software for one thing only: field service and after-sales management. We learned the pain points of 30+ sectors firsthand. What customers tell us most: "We couldn't explain the problem before — developers just didn't get it."
All television, air conditioner, boiler, refrigerator, washing machine and dryer models sold in Turkey are pre-loaded. Technicians stop wasting time on model lookup in the field. The end-of-day Z report clearly breaks down cash, card and bank transfer collections.
Brands like Kumtel, Lüxell, Onvo, Işık Elektronik, Skytech and Dijitsu manage installation, fault repair, progress billing and end-user requests across 300–800 authorised service companies in Turkey — all through FieldCo. Call centre volume drops by 70–80%.
FieldCo field service tracking software is used across 30+ industries — from HVAC to CNC, medical to wind energy. Low-code structure, offline mobile app, and 30+ ERP integrations adapt it to your sector fast.
Who checked the product in, who repaired it, who ran the test, who packed the shipment? Station-by-station barcode scanning and live log records in hand tools service — how it works in FieldCo.
Can the timer be paused mid-job? Does a 3.5-hour repair automatically generate a €350 invoice? We cover how FieldCo works in CNC machine and lathe service.
A satisfaction survey sent 2 hours after the service closes captures more honest feedback than one sent immediately. Learn how FieldCo's automated survey module works and why the 2-hour delay is a critical design choice.
For generator companies operating extensive sub-service networks across Turkey, FieldCo brings ERP integration, real-time order tracking, precise travel cost calculation and periodic maintenance planning into a single platform.
FieldCo integrates with over 30 ERP and commercial software solutions. 10-minute automatic synchronisation eliminates double data entry — serial number validation, warranty tracking and real-time order management all in one platform.
Commissioning checklists, rental period tracking, maintenance work orders, OHS document management and offline mobile app for forklift and construction machinery companies — all on one platform with FieldCo.
Why do sub-service companies love FieldCo? Speed on large data, transparent earnings, spare parts ordering via exploded diagrams and real-time account balance — a preference that spreads from the bottom up in authorised service networks.
Measure, produce, install. Advanced 45-50 question checklists, hierarchical questions, installation documentation and ERP integration for shower cabin and custom production companies — all on one platform with FieldCo.
With 40+ medical customers, FieldCo manages hospital device consignment tracking, rental period management, calibration checklists and device history for blood measurement and laboratory equipment companies.
Quote management, installation work orders, device history tracking and periodic maintenance planning for sliding door, turnstile and access control system companies — all on one platform with FieldCo.
Device history, real-time technician tracking, 3-month location history and stock management for industrial kitchen and coffee machine service companies — all on one platform with FieldCo.
Periodic maintenance planning, mobile checklists in the field, and inverter/battery/panel warranty tracking for solar and wind energy companies — all on one platform with FieldCo.
How do machinery companies manage installation work orders, fault tracking and 2-year periodic maintenance planning on one platform? Calendar view and automatic reminders.
Unify CRM and field service management on one platform: manage your 360° workflow from first contact and quotes to ERP orders, delivery notes, and automatic installation work orders.
Bursa Laptop Repair Center digitalized its entire process from product intake to delivery with FieldCo. Customers now track service status online and approve repairs via SMS.
The device is owned by the company, used at the hospital in exchange for consumables. How is device tracking, rental period and profitability managed in this model?
A comprehensive look at what Field Service Management (FSM) is, which processes it covers, and how it adds value to your business.
How to transition from paper work orders to a Field Service Management platform. Step-by-step migration plan and key benefits.
5 proven FSM strategies to increase field service team efficiency and reduce operational waste.
FSM solutions for summer surge preparation, maintenance contract management, and VRF system tracking.
How FSM digitizes work order, warranty, and spare parts management for washing machine, refrigerator, and appliance authorized service.
Everything you need to know to run a successful authorized service operation with Field Service Management (FSM) in 2025.
How FSM software manages maintenance, calibration, and regulatory compliance for hospital and clinic devices.
How Field Service Management (FSM) and CMMS combine to prevent failures in factory, building, and campus management.
7 concrete Field Service Management improvements that elevate customer experience — from appointment notifications to digital sign-off.
How FSM standardizes field service quality and provides central visibility across dealer networks and franchise operations.