Medical Field Service Management (FSM)
Medical device service leaves no room for error when it comes to regulatory compliance, calibration records, and certified technician requirements. FieldCo enables hospitals, clinics, and medical equipment service companies to manage the entire workflow — from fault reporting to calibration certificates, inventory tracking to manufacturer reporting — safely in a digital environment.
How Does It Work?
End-to-end FSM workflow for Medical
Request or Calibration Date
When a fault is reported or a scheduled calibration date arrives, the system automatically opens a work order. The device's full history and warranty status are immediately visible.
Certified Technician Assignment
The system lists only technicians with the required certification for the device type. The manager assigns the right person within seconds.
Digital Form in the Field
The technician enters measurement values, reference standard, and error margins in the mobile app. Photos are uploaded and digital signature is collected.
Certificate & Archive
The calibration certificate is automatically generated and uploaded to the customer portal. All records can be presented as a single report at the time of legal inspection.
FSM Features Built for Medical
Measurable Results
Frequently Asked Questions
Can calibration dates be tracked separately for each device?
Can documents required for MDR/CE compliance be obtained through the system?
We work with multiple hospitals. Can each hospital's devices be tracked separately?
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