Automotive Field Service Management (FSM)
Automotive service requires simultaneously managing vehicle history, spare parts tracking, and insurance/appraisal processes. FieldCo digitizes car, motorcycle, tractor, and construction equipment service — building customer trust and reducing repeat visits by up to 90%.
How Does It Work?
End-to-end FSM workflow for Automotive
Vehicle Intake
When the vehicle is received, previous service history is queried by plate or chassis number. Damage assessment is photo-documented.
Work Order and Assignment
Work order is created, required tasks (mechanical, electrical, paint) are defined, and assigned to the relevant specialist.
On-Site Work and Record
Technician enters actions taken, parts used, and labor hours in the mobile app. Everything is photo-documented.
Customer Approval & Handover
Customer digitally approves the price quote, payment is made. A digital signature handover document is created at vehicle delivery.
FSM Features Built for Automotive
Measurable Results
Frequently Asked Questions
How is pre-existing damage documented at vehicle intake?
Can we generate documents required for insurance files through the system?
How does the customer know which stage their vehicle is at?
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