Elevator & Escalator Field Service Management (FSM)
In the elevator and escalator sector, tracking legal periodic inspection dates and the maintenance schedules of large device portfolios is critical. FieldCo lets you manage your entire device portfolio from a single screen, automatically remind you of inspection dates, and track fault responses with SLAs.
How Does It Work?
End-to-end FSM workflow for Elevator & Escalator
Device Registration
Each elevator's building, capacity, year of manufacture, and inspection dates are entered into the system. Field access is provided via QR code.
Maintenance & Inspection Plan
Monthly, semi-annual, or annual maintenance plans are defined. Automatic reminders are sent as inspection dates approach.
Fault Response
As soon as a customer report comes in, a work order is opened, the nearest technician is assigned, and the SLA timer starts.
Report & Document
When a work order is completed, all documents including legal certificates are saved in the system and sent to the customer.
FSM Features Built for Elevator & Escalator
Measurable Results
Frequently Asked Questions
Are legal periodic inspection dates automatically reminded?
Can I track elevators in many buildings from a single screen?
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