Facility Management Field Service Management (FSM)

Managing a factory, shopping center, hospital campus, or office building means dozens of pieces of equipment, multiple contracted teams, and constant fault calls. FieldCo consolidates all facility operations — from planned maintenance scheduling to instant fault response, NFC-based equipment tracking to multi-floor building management — into a single platform.

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How Does It Work?

End-to-end FSM workflow for Facility Management

1

Fault or Planned Maintenance

Facility staff submits a photo-accompanied fault report from the mobile app, or the planned maintenance schedule is triggered. Work order opens automatically.

2

Location-Based Assignment

Manager assigns the nearest available team member to the relevant building and floor. Technician reads an NFC tag to signal job start.

3

Work & Record

Maintenance or repair is performed, parts and materials used are entered, photos uploaded. Waiting and working times are automatically recorded.

4

Reporting & Planning

Maintenance report is generated, next maintenance is automatically scheduled. Facility-wide fault and cost reports are presented to management.

FSM Features Built for Facility Management

Planned maintenance schedule (equipment-based)
NFC tag for job start and completion recording
Facility asset inventory
Multi-floor building and campus location management
Fault reporting (from facility staff via mobile)
Contracted team and external service management
Real-time working time tracking
ERP integration (cost accounting)
facility management FSMCMMS field service managementbuilding FSM softwareplanned maintenance FSM

Measurable Results

30-45%
Reduction in unexpected breakdowns
25%
Emergency response cost reduction
60%
Reporting time savings
20%
Equipment lifespan extension

Frequently Asked Questions

We work with different contracted companies. Can we track all of them from one platform?
Yes. Each external service team is added as a user in the system, work orders are assigned, and their performance is reported.
How does NFC tag-based job tracking work?
When a technician reads an NFC tag attached to equipment with their phone, the job starts; reading again at the end records the time.
Can we access the full maintenance history of an entire building in a single report?
Yes. Filtering by building, floor, and equipment, the complete maintenance and fault history for any time period is presented in a single report.

Other Industries

HVAC & CoolingMedicalElectrical & ElectronicsOil / GasSecurity SystemsMachinery - CNCHome AppliancesAutomotiveRetail

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