Digitalise Your Authorised Service Network
Multi-branch authorised service structure, brand-standard forms, ERP integration, and automated customer notifications — all in one platform.
What Is Authorised Service Management Software?
Authorised service management software is a field service platform used to manage single or multi-point authorised service networks according to a brand's defined standards. It combines work order creation, technician assignment, customer notification, stock tracking, SLA management, and reporting in one platform.
The right authorised service software improves customer satisfaction while reducing error rates, increases technician efficiency, and consistently enforces brand standards across all service points.
Features Built for Authorised Service
Multi-Branch Structure
Manage all authorised service points from one panel. Each branch has its own team, stock, and reports.
Brand Standards
Service forms and work order processes are structured to the brand's defined standards.
ERP & Principal Integration
Integrates with SAP, Logo, Netsis, Mikro and 30+ ERPs. Work orders can flow from the principal company.
Automated Customer Notifications
Appointment, en-route, and job-completed notifications are sent automatically via SMS and WhatsApp.
Customer Satisfaction Survey
Automatic survey 2 hours after job closure. Instant manager alert on low scores.
Offline Mobile App
Technicians can fill forms and attach photos without internet. Syncs when connection is restored.
70+ Report Templates
Technician performance, customer satisfaction, SLA compliance, and stock reports ready instantly.
Sub-Service / Dealer Management
Track sub-service assignments; each branch has its own login and work orders.
Which Industries Use It?
FieldCo is used across every sector with an authorised service network — from white goods to medical devices, HVAC to elevators.
Transparent Pricing
No hidden fees. Fixed monthly per-user pricing, ERP integration included.
Pro
- Multi-branch structure
- ERP integration
- Inventory management
- Sub-service management
- Customisable forms
- Priority support
Enterprise
- All Pro features
- 70+ report templates
- Customer satisfaction survey
- Custom API development
- Dedicated support
- Custom training
For full plan details → Pricing page
Frequently Asked Questions
Can I manage all my authorised service points in one system?
Yes. FieldCo's multi-branch structure lets you track all your authorised service points from one panel. Each branch has its own users, stock, and reports.
Can the system integrate with the principal company or distributor?
Yes. Our REST API and ERP integration allows work orders from the principal company to be pushed into FieldCo, and completed jobs can be reported back.
Can I create service forms that match our brand standards?
Yes. Our digital form designer lets you configure all required fields, mandatory photo attachments, and approval steps to match your brand's requirements.
Is a credit card required for the 14-day trial?
No. No payment information is required to start the 14-day free trial.
How many users can I start with?
You can start with a minimum of 3 users and scale as your needs grow.
Try Free for 14 Days
No credit card required. No setup fee. Get started now.
or call us: +90 212 438 10 73