Generator & UPS Field Service Management (FSM)

In the generator and UPS sector, missed periodic maintenance can cause serious downtime risks. FieldCo brings together everything — from engine hour tracking and oil/filter change scheduling to load bank testing and emergency response management — into a single platform. Maintenance history, running hours, and fault reports for every unit are instantly accessible.

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How Does It Work?

End-to-end FSM workflow for Generator & UPS

1

Periodic Maintenance Plan

A maintenance interval (by engine hours or calendar) is defined for each generator. When due, automatic reminders are sent to the technician and manager.

2

Work Order & Assignment

A planned maintenance or emergency fault work order is created. The nearest available technician is selected from the map and assigned.

3

Digital Form in the Field

The technician enters engine hours, tasks performed, replaced parts, and test results in the mobile app. Photos and customer signature are collected.

4

Report & Archive

When the work order is closed, a PDF report is sent to the customer. All historical records are accessible per device from a single screen.

FSM Features Built for Generator & UPS

Engine hour and start counter tracking per device
Automatic reminders for oil, filter, and battery replacement intervals
Load bank test report captured via digital form
Emergency work order and SLA timer tracking
Fuel level and replenishment logging
Brand and model-based spare parts management
Automatic PDF service report with customer signature
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Measurable Results

100%
Paperless maintenance and service process
35%
Increase in planned maintenance rate
0
Missed periodic maintenance
25%
Reduction in emergency fault calls

Frequently Asked Questions

How does engine-hour-based automatic maintenance scheduling work?
An engine hour threshold is defined for each generator. When the engine hours entered from the field exceed the threshold, the system automatically creates a work order and notifies the relevant people.
How can I record load bank test results in the system?
Using the dedicated load bank test form in the mobile app, test steps, load values, and results are recorded. The report can be instantly sent to the customer as a PDF.
Can I monitor generators at multiple locations from a single screen?
Yes. All devices across all locations are displayed in a map view and can be filtered by location, brand, or maintenance status.

Complete solution for all industries: Field Service Management Software — features, pricing and 30+ integrations.

Other Industries

HVAC & CoolingMedicalElectrical & ElectronicsOil / GasSecurity SystemsMachinery - CNCHome AppliancesAutomotiveRetailFacility ManagementElevator & EscalatorWater Treatment & PumpsFire Safety SystemsIT Support & ServicesSolar Energy

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