Many companies in Turkey with authorised service structures use FieldCo to coordinate their sub-service networks. What is interesting, however, is that a significant number of these companies did not impose FieldCo from the top down. The sub-services were already using it and guided the head office to adopt it too.
One of our customers demonstrated this concretely: they surveyed their sub-services, asking them to rate the software they used. FieldCo came first. As a result of that survey, the head office switched to FieldCo too.
So why do sub-services embrace FieldCo so strongly?
---
1. A System That Never Freezes: Large Data, Same Speed
The most common complaint about field service software is that it slows down over time. As data grows, the system becomes sluggish, searches lag and forms fail to open.
FieldCo does not have this problem. Even with data sets of 10 million records, searches run instantly, work orders open without delay and the mobile app does not freeze. When sub-services open and close dozens of work orders every day, this speed advantage compounds into a significant productivity gain.
---
2. Transparent Earnings Structure: Everyone Understands It
The topic that creates the most friction in authorised service structures is earnings calculations. Which work order brings which amount, why were deductions made, how was the net payment calculated?
FieldCo's earnings explanation system is designed to be simple and transparent. The sub-service manager can see on screen exactly what they are receiving and why. Phone calls and disputes decrease; trust increases.
---
3. Order via Exploded Diagram: Order Without Knowing the Part Name
Ordering spare parts is often a hassle for sub-services: finding the stock code, writing the name correctly, sending the wrong part...
In FieldCo, the ordering process is visual. The sub-service clicks on the relevant part in the exploded technical diagram and creates the order. There is no need to know the stock code or part name. Wrong orders decrease and the process speeds up.
---
4. Real-Time Account Balance via ERP Integration
"Can I check my account balance without calling the head office?" is one of the most frequently recurring questions in sub-service relationships.
Thanks to FieldCo's ERP integration, sub-services can view their account balance in real time from their own screen. Working with Logo, SAP, Nebim, Netsis and more than 30 ERP systems, this integration significantly reduces phone traffic and information requests between the head office and sub-services. Both sides spend less time on administrative back-and-forth.
---
Conclusion: Demand from Sub-Services Is Transforming Head Offices
FieldCo's spread within the authorised service ecosystem usually happens not top-down but bottom-up. Sub-services use it, like it and recommend it to the head office. The experience of our customer who ran the survey is the clearest proof of this.
If part of your sub-service network is already using FieldCo, bringing the entire network onto one platform may be much easier than you think.
---
Frequently Asked Questions
Can sub-services use FieldCo independently of the head office?
Yes. Sub-services can use FieldCo independently. When the head office also joins the system, work orders, earnings and stock integration are all managed on a shared platform.
How does ordering via exploded diagram work?
The sub-service clicks on the relevant part in the product's technical diagram and creates the order. No stock code or part name knowledge is required; the risk of wrong orders is minimised.
Which ERP systems does the integration cover?
Integration is available with more than 30 ERP systems including Logo Tiger/Go, SAP Business One, Nebim V3, Netsis and Mikro. Account balance, stock and invoice information can be viewed in real time.
Does the system slow down as the number of sub-services grows?
No. FieldCo maintains the same speed and performance on large data sets. Even with 10 million records, search and work order operations run instantly.
Field service management software guide: authorised service management, sub-service networks, ERP integration →