Blood measurement devices, laboratory analysers and other medical equipment require a multi-layered operational structure that goes far beyond repair and maintenance. Devices consigned to hospitals, rented equipment, periodic calibration obligations and device-level service history — all must be tracked separately.
More than 40 medical companies manage these processes with FieldCo. In this post we explain our solutions specific to the medical sector.
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Consignment Model: Device Placement in Exchange for Consumables
There is a common business model specific to the medical device sector: the company places its own device at a hospital free of charge, and the hospital commits to purchasing the device's consumables (reagents, test strips, cartridges, etc.) in return.
In this model, device tracking is critical:
- Which device is at which hospital, in which department?
- When did the consignment agreement start and when does it end?
- Is consumable consumption at the expected level?
In FieldCo, an equipment card is created for every consigned device. Installation date, consignment agreement period, hospital and department information are all on record. An automatic alert is triggered as the agreement end date approaches.
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Rental Tracking: Which Device Is Where and When Does It Come Back?
Some medical devices are not sold — they are rented. If the rental period is not tracked, the device is not returned and profitability calculations break down.
In FieldCo, rental start and end dates are recorded on the device card. You receive a notification before the period expires. If the rental is to be extended, it is updated in the system and the full history remains on record.
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Calibration: Standard Compliance with Advanced Checklists
Calibration of medical devices is a far more structured process than routine maintenance. Recording every step, logging measurement values and documenting results is both a legal requirement and an accreditation necessity.
FieldCo's checklist module is built for medical calibration:
- A custom question set is defined for each calibration type
- Questions can be answered with text, numerical values or photos
- Minimum/maximum value ranges are defined; an alert is triggered if a value falls outside the range
- Hierarchical question structure: sub-questions are triggered based on a previous answer
- When the work order is closed, all measurements and answers are archived as a PDF
The calibration report is instantly ready for submission to a hospital or accreditation body.
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Device History: Every Intervention on Record
In medical devices, device history is critical both for quality management and as a liability document. Which device was serviced when, by whom, which part was replaced, what were the calibration values?
In FieldCo, for every device:
- Full service, maintenance and calibration history
- Parts used and consumables
- Intervening technician and date
- Photo archive
History can be queried, reported and exported by device.
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Periodic Maintenance Planning: No Calibration Date Ever Missed
Maintenance and calibration periods for medical devices are usually determined by manufacturer specifications or accreditation requirements. Missing these dates damages customer relationships and creates compliance risk.
In FieldCo, a maintenance and calibration plan is defined for each device. When a date approaches, you receive an automatic notification, a work order is created and assigned to the relevant technician.
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Conclusion
Repair, maintenance, calibration, consignment tracking and rental management for medical device companies — all on one platform with FieldCo. With more than 40 medical customers, we know this sector's needs first-hand.
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Frequently Asked Questions
How are devices consigned to hospitals tracked?
An equipment card is created in FieldCo for each consigned device. Hospital, department, consignment period and contract information are on record. An automatic alert is sent before the period expires.
How is a calibration report generated?
When the calibration checklist is completed, all measurement values, answers and photos are converted to a PDF linked to the work order. It can be submitted instantly to a hospital or accreditation body.
Is there an alert when a rental period is about to expire?
Yes. The system sends an automatic notification as the rental end date approaches.
How is device history queried?
From each device's equipment card, the full service, maintenance and calibration history, parts used and technician information can be viewed and exported.
Field service management software guide: medical device tracking, calibration, rental management →