Choosing a field service tracking software comes down to one simple question: *"Can this software show me everything happening in the field in real time and manage my business processes end to end?"*
FieldCo has been answering that question with a confident "yes" for over a decade — across 30+ industries and hundreds of companies.
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Which Industries Need Field Service Tracking Software?
Any company that has a product or service in the field, works with mobile technicians, and provides periodic or on-demand service to customers needs field service tracking software. The industries where FieldCo is actively used include:
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HVAC, Cooling & Heating
Boiler, air conditioning, VRF, and chiller services require seasonal surge management, planned maintenance scheduling, and warranty tracking. FieldCo automates maintenance contracts and routes technicians efficiently.
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White Goods, Home Appliances & Small Appliances
Washing machines, dishwashers, refrigerators, ovens, hobs, and extractor hoods — dozens of work orders per day need to reach the right person, spare parts need to be deducted from stock, and customers need timely notifications.
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Hand Tools
Barcode-based product intake, multi-station service flow (repair → test → shipping), and logging who performed each step.
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Electronics & Security Systems
Security cameras, alarm systems, smart home installations, and low-voltage electrical infrastructure — multi-site project tracking in complex environments.
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Energy Systems
Solar (panels, inverters, batteries) and wind energy systems — remote field teams, offline form completion, and automatic ERP integration.
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Construction Machinery, Forklifts & Motorcycles
Especially valuable for rental companies: asset-based service tracking, progress billing (hakediş), and hourly labour cost calculation.
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CNC Machines & Lathes
Multi-day technical service, pausable time tracking, and automatic labour billing in 15-minute increments.
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Medical & Healthcare Devices
Calibration tracking, regulatory compliance documents, device-level service history, and certification management.
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Facility Management
Planned maintenance, fault reporting, and multi-team coordination across factories, shopping centres, office buildings, and campuses.
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Why Does It Work Across So Many Industries?
The reason FieldCo is chosen in 30+ industries comes down to one differentiator: a low-code, flexible, configurable screen architecture.
Most industry-specific software encodes one sector's workflow as-is. Adapting to a different industry or company is either impossible or prohibitively expensive.
FieldCo asks a different question: *"How does your service process work? What fields and flows do you need?"* Then screens, forms, workflows, and approval mechanisms are configured accordingly — no ground-up development, no long implementation timelines.
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The Mobile App the Field Recommends
FieldCo's mobile app occupies a unique position in the market: sub-contractors and field teams recommend it themselves.
The reason is simplicity. A technician opens the app and immediately sees what needs doing:
- Today's work orders listed in order
- Customer address linked to maps
- Forms, photo upload, and digital signature on one screen
- Inventory usage recorded in a few taps
- Customer approves the service digitally on the spot
And the most critical feature: Offline mode. Inside a factory floor, a basement, a rural area — wherever there is no internet — the app keeps working. When connectivity returns, all data syncs automatically.
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One Region or 500 Sub-Contractors? No Difference
FieldCo scales equally well to small and large structures.
Small service company: Single region, 3–10 technicians, daily work order tracking, and a simple setup focused on customer satisfaction.
Large authorised service network: Workflow management for hundreds of sub-contractors, progress billing (hakediş) calculation, and order integration. The head office monitors all sub-contractor performance from a single screen. Sub-contractors receive their billing statements through the system and create their own orders.
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30+ ERP Integrations — Stock Stays in Your ERP
This is where FieldCo separates clearly from competitors.
Most field service tracking software either requires you to use its own stock module, or treats ERP integration as an expensive, time-consuming add-on.
FieldCo's approach is different: Stock and materials lists stay in the ERP (or accounting package) where they already live. When a technician consumes a part in the field, the movement is recorded in FieldCo, and the ERP stock is automatically decremented at the same time.
Supported integrations:
- ERP: SAP, Logo Tiger, Logo Go, Nebim V3, Mikro, Netsis, and 20+ more
- Shipping: Yurtiçi Kargo, MNG, Aras, PTT
- Payment & SMS: Various payment gateways and SMS providers
The FieldCo team handles integration setup — no extra burden on the company's IT department.
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7 Features Every Field Service Tracking Software Must Have
Whatever software you choose, these 7 features are non-negotiable:
1. Digital work orders: Paper forms should be history. Work orders are created, assigned, and closed — fully digital.
2. Mobile app with offline support: Field teams must be able to work without internet.
3. GPS tracking: Real-time technician location should be visible.
4. Customer digital approval: When the job is done, the customer signs on their phone and receives a copy by email.
5. Stock and spare parts management: Parts consumed are recorded against the work order.
6. ERP integration: Must work alongside existing accounting or ERP.
7. Reporting: Technician performance, customer satisfaction, and cost analysis should be visible.
FieldCo delivers all 7 — configured specifically for your industry.
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Frequently Asked Questions
What is the difference between field service tracking software and a standard CRM?
CRM manages customer relationships; field service tracking software manages the field-side of the job — work orders, technicians, stock, forms, signatures. The two complement each other; FieldCo brings both under one roof.
Is it suitable for a small service company?
Yes. Companies starting with 3 technicians and large networks managing 500 sub-contractors both use FieldCo. Pricing is based on plan and number of users.
What if we don't use an ERP?
No problem. FieldCo operates independently with its own stock and materials module. When you move to an ERP, integration is added.
How long does setup and go-live take?
Typically 1–2 weeks for standard industry configurations. 3–4 weeks for custom workflows. Training and data migration are included.
How does offline mode work?
The technician opens the work order without internet, fills in the form, takes photos, and collects the customer signature. As soon as the phone connects to the internet, all data syncs to the server.
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