Customer Success Story

İklimSA

With FieldCo since 2007 — end-to-end digital service for HVAC, solar and CRM

Since 2007Istanbul, Turkey300+ technicians, nationwideHVAC & Air Conditioning / Solar EnergySAP IntegrationFieldCo CRM
2007
Continuous use since
750K
Annual A4 paper saved
SAP
Full ERP integration — zero manual invoicing
2 products
FieldCo FSM + FieldCo CRM simultaneously

About İklimSA

İklimSA is one of Turkey's leading service companies in HVAC, air conditioning and solar energy systems (GES). Offering installation, maintenance, repair and solar project services in residential, commercial and industrial segments, the company operates with over 300 technicians nationwide. Using both FieldCo Field Service Software and FieldCo CRM since 2007, İklimSA stands out as a fully integrated example of the MOBIM product family.

The Challenge

İklimSA's core need was a customizable platform that could manage its SAP ERP, HVAC service and solar energy projects under a single digital roof. HVAC maintenance forms needed standardization, solar project service workflows needed to be kept separate, and customer relationship management needed to work in sync with field operations. Paper-based processes reduced efficiency and generated manual data entry costs for SAP.

Solution Implemented with FieldCo

FieldCo was adapted with custom developments for İklimSA's needs. HVAC-specific digital checklists — gas pressure, filter, condenser, electrical tests — were deployed with mandatory photos and min/max value validation. A separate workflow was defined for solar projects: on-site panel installation forms, inverter tests and commissioning reports began to be managed via FieldCo Mobile. Full SAP ERP integration automated service invoices, stock movements and account balances. Customer relationship management was synchronized with field operations through fieldcocrm.com.

MOBIM Products Used

FieldCo Field Service Software
FieldCo CRM

FieldCo Features Used

HVAC-specific digital checklists (gas, filter, electrical)
Solar project service workflow — installation, inverter test, commissioning
Full SAP ERP integration — invoice and inventory automation
FieldCo CRM integration — field and sales on one platform
Custom FieldCo Mobile modules — workflows tailored to İklimSA
Mandatory photos and min/max value validation
Customer e-signature and instant PDF service report
Periodic maintenance contract management

Results Achieved

In continuous use since 2007, FieldCo forms the backbone of both İklimSA's HVAC and solar operations. 750,000 A4 sheets are saved annually; technicians can now devote field time to actual work instead of form-filling. Invoice errors dropped to zero through SAP integration. Sales opportunities and service history were combined on a single platform with FieldCo CRM, completely eliminating duplicate data entry.

Before switching to FieldCo, our technicians came to the office at the end of the day to fill out forms.

İklimSAOperations Director

The platform İklimSA uses:

FieldCo Field Service Management Software — work orders, GPS, offline mobile app, ERP integration, used in 30+ industries.

Field Service Software

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Like İklimSA, 350+ companies manage their service operations with FieldCo. Try free for 14 days and see the difference.

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